How do I contact the support team?

The ft888 support team is available 24/7. You can get instant help via live chat, or send an email to support@ft888.mom. Our team provides assistance in both Bengali and English.

For ages 21+

ft888 Responsible Gaming — Your Safety Is Our Priority

ft888 believes that online gaming should be an enjoyable experience. We want to ensure that every player can play safely and responsibly.

Online casino and sports betting is a form of entertainment for many people. However, for some it can become a problem. ft888 always wants our users to enjoy gaming purely as entertainment — not as a livelihood or a source of income. On this page, we explain our responsible gaming policies, preventive tools, and how to access support.

Important Notice: Gambling carries financial risk and can be addictive. If you feel that you are losing control over your play, please contact our support team immediately or read the self-assessment section below.

21+

For ages 21 and above only

Age verification is mandatory

ft888 provides its services only to adults aged 21 or older. Age verification must be completed at the time of account registration. There is no way for minors to create an account or play on this platform. If you believe a minor you know is attempting to use this site, please notify us immediately. We believe age verification is essential to creating a safe and responsible gaming environment.

Our Protective Tools

ft888 provides various tools to help you keep your gaming habits in check.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no additional deposits will be possible, which helps protect your budget.

Time-Out Feature

If you want to take a break for a few days, use the time-out option. Your account can be temporarily deactivated for a set period. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want to take a long-term break from gaming, you can apply for a permanent or long-term self-exclusion. This step cannot be easily reversed.

Reality Check Alerts

You will receive automatic alerts at regular intervals reminding you how long you have been playing and how much you have spent. This helps you make informed decisions.

Gaming History Review

Your full deposit, withdrawal, and betting history can be viewed from your account. Analyse your spending patterns and make decisions accordingly.

24/7 Support Service

Self-Assessment — How Can You Tell?

Consider the following questions honestly with yourself. If the answer to more than one question is "yes", you should speak with our support team.

Remember: Problematic gaming addiction is not a sign of weakness. It is a health issue and can be resolved with the right support. ft888 is here for you.

Are you spending more money on gaming than your set budget?
Are you placing more bets to recover money you have lost?
Have you tried to stop playing but been unable to?
Are you hiding your gaming habits from family or friends?
Are you using money set aside for daily necessities to play?
Are you feeling excessive anxiety or stress about gaming?
Are you neglecting work, studies, or family responsibilities to spend time gaming?

10 Tips for Responsible Gaming

ft888 asks every player to keep these tips in mind and to keep their experience positive.

Set a Budget

Decide how much you will spend before you play, and never exceed that limit.

Stick to a Time Limit

Set a time limit before each session. You can use a timer.

Do Not Think of Gambling as a Source of Income

Online gaming is for entertainment — treating it as a regular source of income is dangerous.

Do Not Make Decisions Based on Emotion

Do not play when you are feeling frustrated, angry, or stressed. Game with a clear head.

Do Not Chase Lost Money

Placing more bets to recover losses can make the situation worse.

Take Regular Breaks

Take breaks during long sessions. Stand up, walk around, drink some water.

Spend Time with Family and Friends

Gaming should be a small part of life — not your whole life.

Do Not Bet with Borrowed or Loaned Money

Only use money for betting that you can afford to lose without financial hardship.

Use the Deposit Limit Feature

Set the deposit limit feature available at ft888 so you stay in control.

Do Not Hesitate to Ask for Help

If you are experiencing gaming problems, contact our 24/7 live chat or email us at [email protected].

Support and Contact

ft888 is always here for any questions or issues regarding responsible gaming.

Live Chat

Chat with us live 24 hours a day, 7 days a week. Support is available in Bengali or English.

Email Support

For detailed issues, send us an email at: [email protected]

Account Management

For self-exclusion, deposit limits, or time-outs, contact our support team directly.

Frequently Asked Questions

After logging in to your ft888 account, go to the Account Settings section. From there, select the "Responsible Gaming" option to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing a limit may be subject to a waiting period.

The duration of self-exclusion depends on which option you choose. A short-term time-out ends after a set period, but a long-term or permanent self-exclusion cannot be easily reversed. Please consult our support team before taking this step.

The minimum deposit at ft888 is ৳300 — the same for all methods including bKash, Nagad, and Rocket. As part of responsible gaming, we advise you to deposit only what fits within your budget.

The ft888 support team is available 24/7. You can get instant help via live chat, or send an email to [email protected]. Our team provides assistance in both Bengali and English.

No. ft888 only allows individuals aged 21 or older to create an account and play. Age verification must be completed at the time of registration. If you see a minor attempting to use the platform, please notify us at [email protected].

Contact the ft888 support team first — we will help you with self-exclusion or other protective measures. You should also discuss the matter with a mental health professional or a family member. Remember, asking for help is a sign of courage.

Play responsibly, enjoy the experience

Start gaming at ft888 with awareness. Use our protective tools and contact our support team for any questions.

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