ft888's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data protection practices.
Introduction & Purpose
ft888 is a safe and reliable online gaming platform. We give the highest priority to our users' privacy. The purpose of this Privacy Policy is to clearly inform you of what personal information ft888 collects, why it collects it, how it is used, and how it is kept secure.
We believe that transparency and accountability are the foundation of a trustworthy platform. That is why we communicate with you directly and openly, and we keep nothing hidden regarding the use of your personal information.
What Information We Collect
Identity Information
The information you provide during account registration may include:
- Full name
- Date of birth (for age verification — users aged 21+ only)
- Email address
- Mobile number
- Preferred username
Financial Information
Information required to process transactions, such as:
- bKash, Nagad, or Rocket account numbers
- Deposit and withdrawal history
- Wallet balance information
- Transaction dates and amounts
Activity Information
Information related to how you use the platform:
- Gaming history and preferences
- Bonus usage records
- Login times and session data
- Customer support contact history
Technical Information
Information automatically collected about your device and connection:
- IP address
- Browser type and version
- Operating system
- Cookies and session data
- Page visits and click patterns
How Your Information Is Used
ft888 uses your personal information for the following purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To reliably operate gaming, betting, and payment services.
- Bonuses & promotions: To determine and award the bonuses you qualify for.
- Customer support: To resolve your questions, complaints, and issues.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Age verification: To ensure access is limited to users aged 21 and above only.
- Responsible gaming: To monitor your gaming behavior and provide necessary support.
- Platform improvement: To enhance user experience and the quality of our services.
Cookies & Tracking Technology
ft888 uses cookies and similar technologies to maintain service quality and improve user experience. Cookies are small text files stored in your browser.
Essential Cookies
Required for the platform's core functionality, such as maintaining login sessions. These cannot be disabled.
Functional Cookies
Used to remember your preferences and settings, such as language preference and game history.
Analytical Cookies
Used to understand how users interact with the platform, which helps improve our services.
You can manage or disable cookies through your browser settings, though this may affect some platform functionality.
Information Sharing with Third Parties
ft888 does not sell, rent, or share your personal information with any third party for commercial purposes. However, limited information may be shared in the following specific circumstances:
- Payment processors: The minimum information necessary to complete transactions via bKash, Nagad, and Rocket is shared. These partners have their own privacy policies and are committed to data protection.
- Legal obligations: Information may be disclosed to comply with lawful orders from a competent court or authority.
- Fraud prevention: Information necessary for investigating fraud or illegal activity may be shared to protect the platform's security and the safety of other users.
- Technology service providers: Only the information essential for delivering their specific services is shared with the technology partners who help operate the platform.
Data Protection Practices
ft888 has implemented industry-standard technical and organizational measures to protect your personal information. Our security framework includes:
SSL encryption on all data transmissions
Access controls and two-factor authentication
Regular security audits and assessments
Encrypted data storage on secure servers
While we maintain the highest security standards, transmitting information over the internet is not entirely risk-free. We therefore ask that you do not share your login details with anyone and that you use a strong password.
Data Retention Period
ft888 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or for as long as legal obligations require.
- Active account data: All relevant information is retained while the account remains active.
- Transaction records: Financial transaction data is retained for a specific period as required by law.
- Closed account data: Even after an account is closed, certain information may be retained for a period to prevent fraud and meet legal obligations.
- Inactive accounts: Data from accounts that have been inactive for an extended period may be deleted or anonymized in accordance with our data retention policy.
Your Rights & Choices
As a user of ft888, you have the following rights:
You have the right to know what information we hold about you.
You can correct any inaccurate or incomplete information in your account.
In certain circumstances, you can request that your personal information be deleted.
You can object to the processing of your data for specific purposes.
You can receive your data in a structured and commonly used format.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
To exercise these rights, please contact our support team. We will respond to your request appropriately.
Protection of Minors
ft888 is for users aged 21 and above only. We never collect, nor intend to collect, information from minors.
- Age verification steps are taken at the time of registration.
- If we learn that a person has created an account while under the age of 21, that account will be closed immediately.
- Any information collected in such a case will be deleted, except where required by law.
Changes to the Privacy Policy
ft888 may update this Privacy Policy from time to time. The Policy may be revised due to service improvements, legal changes, or changes in business practices.
- For any significant changes, we will notify you by email or through the platform.
- Continued use of this platform after a revised Policy is published will be considered as your acceptance of the new Policy.
- We recommend that you revisit this page regularly to stay informed about the latest Policy.
Applicable Law & Jurisdiction
This Privacy Policy has been drafted in accordance with relevant data protection laws and regulations. Any dispute or claim relating to this Policy will first be addressed through negotiation.
If resolution through negotiation is not possible, the appropriate legal process will be followed. For any questions regarding this Policy, please contact our support team.
Contact Us
Have a privacy question?
For any questions or concerns about this Privacy Policy, or to exercise your rights, please contact our support team. We provide service in Bengali and English, 24/7.
Get instant help via live chat — available on any page of the platform.